Telephone Triage for Otorhinolaryngology and Head-Neck Nurses

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This guide, for both beginning nurses as well as experts in the field, provides tips for telephone assessment, communication, and documentation for nurses treating patients with otorhinolaryngologic (ORL) problems. This text features telephone guidelines and protocols that are based on common symptoms reported by patients with ORL issues. You can use this book to formalize telephone nursing practices as well as to improve telephone communications, perform telephone nursing assessments, and develop telephone protocols specific to patients with ORL Issues.

 

Member Price: $61.00Nonmember Price: $85.00
ISBN: 
978-1-890504-95-3
Published By: 
Oncology Nursing Society
Publication Date: 
2012
Pages: 
228

Chapters

Front Matter

This PDF contains the front matter, including the list of contributors, table of contents, acknowledgments, and list of abbreviations.

Telephone Triage Guidelines (A-F)

Cindy J. Dawson
Margaret M. Hickey
Susan Newton
This section provides guidelines for problems arranged alphabetically from allergy conditions to facial nerve paralysis.

Telephone Triage Guidelines (H-Z)

Cindy J. Dawson
Margaret M. Hickey
Susan Newton
This section provides guidelines for problems arranged alphabetically from headache and facial pain to xerostomia.