Overview of Telephone Triage
This section provides an overview of telephone triage.
Note:This edition is currently out of print. Consider purchasing the third edition of Telephone Triage for Oncology Nurses. You can order here.
This text is designed as a resource for oncology nurses who are learning the telephone nursing role as well as a guide for those developing a formalized telephone nursing practice. The second edition features new chapters on antibiotic therapy problems, bone loss and hemoptysis. Chapters provide a systematic approach to performing a telephone nursing assessment, discussion of telephone triage practice model, tips to improve telephone communication, and a history of telephone triage.